Quick start
- Select “Create offer” in CartQuilt.
- Choose the offer type, target products, and discount tiers, then select “Save and activate.”
- Go to “Appearance & settings” and use the button to open your default product template.
- Add the “CartQuilt offer” app block near the buy buttons and save the theme.
- Open an eligible product page as a customer and test variant selection, add to cart, and the cart discount.
Frequently asked questions
The offer does not appear on the product page
Confirm that the campaign is enabled, includes the current product, and is within its scheduled dates. Then check that the CartQuilt app block is added to the product’s current template. Products that use a custom template need the block added to that template separately.
The discount does not appear in the cart
Confirm that the customer added all required products and quantities through the CartQuilt block. Other automatic discounts or bundle apps may conflict with the offer’s combination rules. Temporarily disable a conflicting discount and test again.
My theme does not support app blocks
CartQuilt requires an Online Store 2.0 theme that supports app blocks. Upgrade the theme or ask its developer to confirm that the main product section accepts @app blocks.
How do I stop billing?
Uninstall CartQuilt from Apps and sales channels in Shopify admin to stop future subscription renewals. Shopify manages billing and trial status.
Privacy requests
Customers should first contact the store where they made their purchase. Merchants can submit access or deletion requests through Shopify’s customer privacy process, and CartQuilt responds to Shopify’s mandatory privacy webhooks. A customer data access request produces a report containing only the related order identifiers and minimal offer attribution, which is available in the authenticated merchant's Privacy requests page. A deletion request removes the corresponding order attribution. See our Privacy Policy for details.
Contact us
Email cartquilt@gmail.com. To help us investigate, include your store’s .myshopify.com domain, the campaign name, when the issue occurred, steps to reproduce it, and screenshots. Do not send customer names, email addresses, postal addresses, or payment information.
For an urgent privacy or security incident, call +1 213 876 0090. CartQuilt is operated by Guangzhou Zhengjian Information Technology Co., Ltd., an app-owner-provided English rendering of 广州正简信息科技有限公司. Registered address as provided by the app owner: 20th Floor, Pazhou Commercial Plaza, Guangzhou, Guangdong, China.